A company’s CEO has responded to my complain via BBB (Better Business bureau) on their letterhead by fax. BBB has given me the copy of their fax and their response signed by their CEO.
Can I use this response as evidence in court?

Answers provided by Chilina Law Firm:

Probably, yes. Generally speaking, a party-opponent admission is admissible as evidence as an exception to the hearsay rule as long as it is relevant and not excluded by the court. Since it is unclear both in the nature of your complaint and what was stated in the company response letter, this would be a direct question for the attorney you hire regarding this matter.


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